FAQ

👉 Both A4dableTV and Bteocai offer high-quality streaming, but they serve different needs:

A4dableTV:

Our main service, offering a wide range of Live TV Channels, On-Demand Content, and Sports. It’s our most stable and feature-rich option—ideal for everyday use.

Bteocai:

A Backup or Alternative service, recommended if A4dableTV is experiencing temporary issues or if you need a different channel lineup. It may have fewer features but ensures continued access to core content.

• In short:

- A4dableTV is the primary service for the best experience.

- Bteocai is there as a reliable backup.

👉 Let us know if you'd like a side-by-side comparison, or recommendations based on your needs.

👉 Yes!

• We offer a 36-hour Free Trial of our most popular service, A4dableTV.

• We offer a 48-hour Free Trial of our alternate/backup service, Bteocai.

• No payment or credit card required for Free Trial(s).

• Try out Live TV, Movies, Sports, and much More.

• Internet connection required.

• One Free Trial per Year, Household, & IP address.

💠 Our services can be installed on:

👉ALL Android Devices 👉 ALL Fire TV devices 👉 Smart TVs with Android OS 👉 Android TV Boxes (all brands) 👉 Nvidia Shield 👉 Android phones and tablets 👉 Devices running Google TV

.

👉 Our apps can be used on Smart TVs with

Android OS (Operating Systems).

• Sony Smart TVs (most from 2015 on)

• Philips Smart TVs (selected models)

• TCL Smart TVs (many newer models)

• Sharp Smart TVs (selected models)

• Samsung (selected models)

• Hisense Smart TVs (some newer)

• OnePlus TVs

👉 If your Smart TV has Google TV or

Google Play Store, it has an Android OS

👉 If you’re not sure if a specific TV model

runs Android TV, you can contact us with

the Brand & Model # of the TV and we’ll

check for you.

👉 To add the A4dableTV or Bteocai app(s)

to your Smart TV, follow these general

steps:

• Open your Smart TV’s app store

• Search for and Install the

DOWNLOADER app.

A4dableTV’s Downloader code is:

9650804

Bteocai’s Downloader code is:

5830140

• Once installed, Open, Set Up, and

Login to the app with your

Subscription Credentials.

⚠️ If your Smart TV doesn’t support the

app(s) directly, you can use

alternative methods such as casting

from an Android Mobile Device or

using a compatible streaming device

(like a Fire TV Device, Android TV box,

Nvidia Shield, etc).

.

👉 Yes

👉 Yes.

• We do offer a variety of Local Channels, including major network affiliates like ABC, CBS, NBC, FOX, and others - depending on your region.

• Availability may vary slightly by location, but many customers are able to access Local News, Sports, and Weather through our services.

• Let us know your city or ZIP code if you'd like to check specific Local Channel availability!

👉 Yes.

While PPV Events and International Channels are included at no extra cost,

we do offer two optional add-ons:

• Video-on-Demand (VOD)

• Adult Content

Each add-on is $5/month, applied per subscription (not per device).

You can add either - or both - at any time.

(Both add-ons are activated during Free Trials.)

Included at No Extra Cost (in the Live TV section):

• International Channels

(Including Latino, Hindi, Filipino, and more)

• PPV Events

(Live when scheduled – Boxing, MMA, UFC, etc.)

⚠️ Note: International Channels are turned OFF by default:

• To activate them for your Trial or Subscription, just let us know which Countries or Languages you’d like added.

• There is no additional charge.

👉 Yes.

• You can install our app(s) on multiple devices, but you cannot exceed the number of active connections included with your subscription.

• You may purchase additional connections.

(up to a maximum of 10 connections per subscription).

• If you need more than 10 simultaneous connections, a second subscription is required.

• Streaming on more devices than your connection limit allows will result in automatic disconnection or service interruption.

👉 Yes.

• You can watch on more than one screen at a time using our Multiscreen feature as long as you don’t exceed the number of connections included with your subscription.

• Each screen uses 1-connection

(i.e. If you have a 3-connection subscription and are watching two screens on one device

you're using 2 of your 3 connections. That means you still have 1 connection available for

streaming on another device at the same time.)

• If you want to stream on more screens, on more devices, at the same time, you can purchase

additional connections (up to a maximum of 10 per subscription).

• For more than 10 simultaneous connections, a second subscription is required.

• Repeatedly trying to use more connections than your plan allows will result in automatic disconnection or service interruption.

👉 Yes.

• We offers Parental Controls to help you manage and filter content according to your preferences.

• These controls allow you to

- Block specific categories (including adult content)

- Set up PIN protection to prevent unauthorized access or changes.

• These features are available during Free Trials also, and can be customized at any time.

⚠️ Please Note: Parental Controls are device-specific. (If you need assistance setting up or adjusting these controls, feel free to reach out.)

👉 Yes

• Our service(s) are available Worldwide.

(Internet Connection Required)

• A few countries restrict or heavily monitor internet traffic, often including IPTV services.

These restrictions can range from blocking specific websites or apps to full-scale censorship

and throttling.

👉 No.

• You do not need a cable or satellite subscription to use our services.

• You Do need an Internet Connection to use our service(s).

• Our goal is to offer an affordable alternative to conventional programming.

• A4dableTV and Bteocai are both standalone streaming services - all you need is a compatible device and a stable internet (Wi-Fi) connection. (25Mbps or faster)

(You can enjoy Live TV, Movies, and Series without any cable or satellite provider.)

👉 Yes.

• A Wi-Fi connection with internet download speeds of 25 Mbps or higher is required.

(If you have Broadband Internet, it should be fast enough)

👉 25Mbps or higher, at your device, is required to use our service(s). (If you have broadband internet, it should be plenty fast enough)

• Analiti is a great app to test your internet download speed.

💠 Inquires, Free Trials, & New Subscribers:

👉 For quickest response, text us @ (863) 276-5200

👉 You can also Contact Us through our website: https://www.tvfutures.org/contact-us

💠 Current Subscribers:

(after 01/Jul/2025)

👉 on Default Support Plan- Contact us through our Telegram Group(s).

👉 on Premium Support Plan - Contact us by text @ (863) 276-5200

👉 Tech Support is available daily from 12:00 PM to 10:00 PM ET.

• Messages received after-hours will be answered the next day after 12:00 PM ET.

👉 For New Subscribers (or Current Subscribers Making Changes)

👉 Before sending a payment, please Contact Us with:

• The number of connections you need.

• Any add-ons you’d like (if applicable).

⚠️ Some Connection and Add-on combinations have the same monthly price.

Let us know if you'd like us to confirm the total for you.

👉 For Current Subscribers (Renewing Subscriptions with No Changes)

👉 You can send your payment without contacting us.

👉 We accept:

• Venmo payments

• Zelle payments

• Mailed payments (contact us for mailing info)

⚠️ IMPORTANT PAYMENT INSTRUCTIONS:

• Zelle: Leave the Payment Memo Line completely blank.

• Venmo: Use a Food Emoji ONLY (🍕, 🍔, 🍎, etc.) in the Payment Memo Line.

👉 The cost of our services varies based on the number of connections and any additional features you choose.

👉 Here's a breakdown of our current pricing:

📺 A4dableTV Pricing (Live TV Plans):

• 1 connection: $15/month

• 2 connections: $20/month

• 3 connections: $30/month

• Each additional connection: +$10/month

➕ Add-ons:

• Video on Demand: +$5/month

• Adult Content: +$5/month

(Add-ons are priced per subscription, regardless of the number of connections)

⚠️ New subscribers or subscribers wishing to modify their current subscription must inform us of the

desired number of connections and any add-ons before we can process payments or changes.

👉 Bteocai offers similar services to A4dableTV, including Live TV and Video-on-Demand content.

👉 Bteocai is often positioned as a backup or alternative service.

📺 Bteocai Pricing (Live TV Plans):

• 2 connections: $20/month

• 3 connections: $30/month

• Each additional connection: +$10/month

➕ Add-Ons:

• Video on Demand: +$5/month

• Adult Content: +$5/month

(Add-ons are priced per subscription, regardless of the number of connections)

⚠️ New subscribers or subscribers wishing to modify their current subscription must inform us of the

desired number of connections, and any add-ons, before we can process payments or changes.

👉 If you need assistance selecting the best plan for your needs or have further questions, feel free to contact us!

👉 Unfortunately, at this time we don’t offer recurring billing.

• You can set up recurring payments with Venmo, or schedule payments in advance with Zelle.

• You can also pay for your subscription up to 12 months in advance.

👉 No contracts!

• Our service is month-to-month, so you can cancel anytime - No long-term commitments, hidden fees, or cancellation penalties.

• You're free to start, stop, or resume your subscription whenever it suits you.

👉 Renewing with No Changes?:

 • You can just send your payment - no need to contact us first.

👉 Making Changes to an Existing Subscription?:  • Before sending payment, contact us with the changes you're making.  • This helps ensure we process your payment correctly.

⚠️ Important:

 • Zelle: Leave the payment memo line completely blank.

 • Venmo: Use a food emoji ONLY (🍕, 🍔, 🍎, etc.) in the payment memo line.

👉 We send a Payment Confirmation message with your new subscription expiration date:

• When you Subscribe.

• When you Renew your Subscription.
  

👉 To check your current expiration date, navigate from the app’s Home Screen to PAYMENT INFO.

👉 If your subscription expires, your access to Live Channels and VOD will be paused until it's

renewed.

• Your Favorites & Saved Settings are saved for 7 days.

• Your service will remain inactive until your subscription is reactivated.

• You can reactivate your subscription anytime to restore full access.

👉 Yes.

• You can refer a friend or relative to our services.

• Have them text us at (863) 276-5200

or

• Message us with their Name & Phone #, and we'll send them an Info Pack.

👉 Devices should be properly restarted a minimum of 2 times per week.

🛠️ See our Customer Device and Network Maintenance & Troubleshooting Guide for details.

🛠️ Monthly Maintenance is essential to:

• Keep your Device & Network running smoothly.

• Avoid Buffering, Connection, EPG, & other issues BEFORE they happen.

• Clear out temporary files and free up storage.

• Ensure stable connections and app performance.

• Keep everything up to date for the best experience.

👉 Yes.

👉 Restarting your Device, Modem, and Router(s) is often a quick and effective first step when

experiencing issues.

👉 It can:

• Refresh your internet connection.

• Clear temporary glitches or memory issues.

• Resolve common Buffering, Loading, or Connection issues.
  

👉 To Restart your Fire TV Device:

👉 To restart your Modem & Router(s):

👉 To Exit Our Apps:

• Press the BACK button on your Fire TV remote repeatedly until you see the message:

“Press again to exit”

• Press the BACK button once more to confirm and exit the app.

👉 To Reset an app to it's Original Defaults:

👉 App updates aren’t frequent, but when one is released, it’s important to install it promptly to

avoid service interruptions.

• We notify all subscribers whenever a new update is available.

• You can always find the latest version(s) of our app(s) on our website here:

👉 A VPN (Virtual Private Network) is not required to use our service, but it is highly recommended in certain situations - especially if your Internet Provider throttles IPTV traffic or blocks specific streams.

👉 Using a VPN can help:

• Prevent buffering caused by ISP throttling

• Bypass regional restrictions or blocks

• Protect your privacy while streaming

👉 For the best experience, we recommend using a reliable, high-speed VPN.

👉 Some great VPNs are IPVanish, CyberGhost, ExpressVPN, NordVPN, & Norton.

👉 If you’re having an issue with a single channel or feed, please report it to us for repair.

• Report channel or feed issues by Category & Channel Name, in the following format: Category / Channel Name ( e.g.: USA ENTERTAINMENT / USA AMC )

👉 If you’re having an issue with All or Most channels or feeds:

• Have you restarted your device recently?

• Have you performed all 6 of the Maintenance & Troubleshooting steps, without skipping any?

⚠️ Contact us if you're still experiencing an issue after performing all 6 of the

Maintenance & Troubleshooting steps, without skipping any.

👉 Common Causes:

• Has your subscription expired?

• If you have less than 24 hours remaining in your subscription and have logged out, you’ll

need to renew your subscription to log back in.

• Have you Restarted your device recently?

• Have you performed all 6 of the steps in the

‘Customer Device and Network Maintenance & Troubleshooting Guide’?

⚠️ Important:

• Performing your monthly Device Maintenance on a regular basis will help avoid

performance issues.

• Devices & Networks that aren’t properly maintained WILL experience Connection, Buffering & EPG issues.

👉 If you’re having an issue with a single channel or feed, please report it to us for repair.

• Report channel or feed issues by Category & Channel Name, in the following format:

- Category / Channel Name

( e.g.: USA ENTERTAINMENT / USA AMC )

• We’ll check the channel on our end.

• If it’s streaming correctly, we’ll let you know.

• If we experience the same issue, we’ll report it to the service owner and notify you.

• If the issue is within one of our services, it’s usually resolved quickly.

• If the issue is with an External Content Provider, the report will be forwarded to them for repair.

For A4dableTV Subscribers:

For Bteocai Users

.

👉 Our Customer Device and Network Maintenance & Troubleshooting Guide

is designed to fix or identify any subscriber-end problems.

• Navigate from Fire TV HOME to: SETTINGS, APPLICATIONS, MANAGE ALL APPLICATIONS.

• Select the app you want to uninstall, then click FORCE STOP.

• Click CLEAR CACHE

• Click CLEAR DATA, and confirm with OK.

• Click UNINSTALL, then click CONFIRM.

• Restart your Fire TV device.

👉 You can pause your subscription anytime by simply choosing not to renew.

• Your subscription will stay on hold until you decide to reactivate it.

• Favorites and Personal Settings will be saved for up to 7 days. (If you reactivate after 7 days, you’ll need to set them up again.)