FAQ

👉 Both A4dableTV and Bteocai offer high-quality streaming, but they serve different needs: https://static.wixstatic.com/media/4401b0_ed74a9d9cdde40e6ae5fed148319895d~mv2.png A4dableTV: Our main service, offering a wide range of Live TV Channels, On-Demand Content, and Sports. It’s our most stable and feature-rich option—ideal for everyday use. https://static.wixstatic.com/media/4401b0_5ebef614ca3b4dc5b611f8a9d6cd0dc5~mv2.jpg Bteocai: A Backup or Alternative service, recommended if A4dableTV is experiencing temporary issues or if you need a different channel lineup. It may have fewer features but ensures continued access to core content. • In short: - A4dableTV is the primary service for the best experience. - Bteocai is there as a reliable backup. 👉 Let us know if you'd like a side-by-side comparison, or recommendations based on your needs.

👉 Yes! • We offer a 36-hour Free Trial of our most popular service, A4dableTV. • We offer a 24-hour Free Trial of our alternate/backup service, Bteocai. • No payment or credit card required for Free Trial(s). • Try out Live TV, Movies, Sports, and much More. • Internet connection required. • One Free Trial per Year, Household, & IP address. https://static.wixstatic.com/media/4401b0_ed74a9d9cdde40e6ae5fed148319895d~mv2.png https://static.wixstatic.com/media/4401b0_5ebef614ca3b4dc5b611f8a9d6cd0dc5~mv2.jpg

💠 Our services can be installed on: 👉ALL Android Devices 👉 ALL Fire TV devices (except new Fire TV 4K Select models) 👉 Smart TVs with Android OS 👉 Android TV Boxes (all brands) 👉 Nvidia Shield TV Boxes 👉 onn. TV Boxes 👉 Google TV Streamer 4K TV Boxes 👉 Android phones and tablets 👉 All Devices running Google TV .

👉 Our apps can be used on Smart TVs with Android OS (Operating Systems). • Sony Smart TVs (most from 2015 on) • Philips Smart TVs (selected models) • TCL Smart TVs (many newer models) • Sharp Smart TVs (selected models) • Samsung (selected models) • Hisense Smart TVs (some newer) • OnePlus TVs 👉 If your Smart TV has Google TV or Google Play Store, it has an Android OS 👉 If you’re not sure if a specific TV model runs Android TV, you can google it by the Brand & Model # of the TV. 👉 To add the A4dableTV or Bteocai app(s) to your Smart TV, follow these general steps: • Open your Smart TV’s app store • Search for and Install the DOWNLOADER app. A4dableTV’s Downloader code is: 9650804 Bteocai’s Downloader code is: 5830140 • Once installed, Open, Set Up, and Login to the app with your Subscription Credentials. ⚠️ If your Smart TV doesn’t support the app(s) directly, you can use alternative methods such as casting from an Android Mobile Device or using a compatible streaming device (e.g. a Fire TV Device, Android TV box, Nvidia Shield, etc). .

👉 Yes

👉 Yes. • We do offer a variety of Local Channels, including major network affiliates like ABC, CBS, NBC, FOX, and others - depending on your region. • Availability may vary slightly by location, but many customers are able to access Local News, Sports, and Weather through our services. • Let us know your city or ZIP code if you'd like to check specific Local Channel availability!

👉 Yes. While PPV Events and International Channels are included at no extra cost, we do offer two optional add-ons: • Video-on-Demand (VOD) • Adult Content Each add-on is $5/month, applied per subscription (not per device). You can add either - or both - at any time. (Both add-ons are activated during Free Trials.) Included at No Extra Cost (in the Live TV section): • International Channels (Including Latino, Hindi, Filipino, and more) • PPV Events (Live when scheduled – Boxing, MMA, UFC, etc.) ⚠️ Note: International Channels are turned OFF by default: • To activate them for your Trial or Subscription, just let us know which Countries or Languages you’d like added. • There is no additional charge for alternate languages.

👉 Yes. • You can install our app(s) on multiple devices, but you cannot exceed the number of active connections included with your subscription. • You may purchase additional connections. (up to a maximum of 5 connections per subscription). • If you need more than 5 simultaneous connections, a second subscription is required. • Streaming on more devices than your connection limit allows will result in buffering on ALL connected devices. (Buffering will stop once you return to, or remain within, your connection limit.)

👉 Yes. • You can watch on more than one screen at a time using our Multiscreen feature as long as you don’t exceed the number of connections included with your subscription. • Each screen uses 1-connection (i.e. If you have a 3-connection subscription and are watching two screens on one device you're using 2 of your 3 connections. That means you still have 1 connection available for streaming on another device at the same time.) • If you want to stream on more screens, on more devices, at the same time, you can purchase additional connections (up to a maximum of 5 per subscription). • For more than 5 simultaneous connections, a second subscription is required. • Using more connections than your plan allows will result in buffering on ALL connected devices (Buffering will stop once you return to, or remain within, your connection limit.)

👉 Yes. • We offers Parental Controls to help you manage and filter content according to your preferences. • These controls allow you to - Block specific categories (including adult content) - Set up PIN protection to prevent unauthorized access or changes. • These features are available during Free Trials also, and can be customized at any time. ⚠️ Please Note: Parental Controls are device-specific. (If you need assistance setting up or adjusting these controls, feel free to reach out.)

👉 Yes • Our service(s) are available Worldwide. (Internet Connection Required) • A few countries restrict or heavily monitor internet traffic, often including IPTV services. These restrictions can range from blocking specific websites or apps to full-scale censorship and throttling.

👉 No. • You do not need a cable or satellite subscription to use our services. • You Do need an Internet Connection to use our service(s). • Our goal is to offer an affordable alternative to conventional programming. • A4dableTV and Bteocai are both standalone streaming services - all you need is a compatible device and a stable internet (Wi-Fi) connection. (25Mbps or faster) (You can enjoy Live TV, Movies, and Series without any cable or satellite provider.)

👉 Yes. • A Wi-Fi connection with internet download speeds of 25 Mbps or higher is required. (If you have Broadband Internet, it should be fast enough)

👉 25Mbps or higher, at your device, is required to use our service(s). (If you have broadband internet, it should be plenty fast enough) • Analiti is a great app to test your internet download speed.

💠 Inquires, Free Trials, & New Subscribers: 👉 For quickest response, text us @ (863) 276-5200 (tel:863-276-5200) 👉 You can also Contact Us through our website: https://www.tvfutures.org/contact-us(https://www.tvfutures.org/contact-us) 💠 Current Subscribers: 👉 Contact us through our Telegram Group(s).

👉 Tech Support is available daily from 12:00 PM to 10:00 PM ET. • Messages received after-hours will be answered the next day after 12:00 PM ET.

👉 For New Subscribers (or Current Subscribers Making Changes) 👉 Before sending a payment, please Contact Us with: • The number of connections you need. • Any add-ons you’d like (if applicable). ⚠️ Some Connection and Add-on combinations have the same monthly price. Let us know if you'd like us to confirm the total for you. 👉 For Current Subscribers (Renewing Subscriptions with No Changes) 👉 You can send your payment without contacting us. 👉 We accept: • Venmo payments • Zelle payments • Mailed payments (contact us for mailing info) ⚠️ IMPORTANT PAYMENT INSTRUCTIONS: • Zelle: Leave the Payment Memo Line completely blank. • Venmo: Use a Food Emoji ONLY (🍕, 🍔, 🍎, etc.) in the Payment Memo Line.

👉 The cost of our services varies based on the number of connections and add-ons you choose. 👉 Here's a breakdown of our current pricing: 📺 A4dableTV Pricing (Live TV Plans): • 1 connection: $15/month • 2 connections: $20/month • 3 connections: $30/month • Each additional connection (up to 5 connections): +$10/month ➕ Add-ons: • Video on Demand: +$5/month • Adult Content: +$5/month (Add-ons are priced per subscription, regardless of the number of connections) ⚠️ New subscribers or subscribers wishing to modify their current subscription must inform us of the desired number of connections and any add-ons before we can process payments or changes. 👉 Bteocai offers similar services to A4dableTV, including Live TV and Video-on-Demand content. 👉 Bteocai is often positioned as a backup or alternative service. 📺 Bteocai Pricing (Live TV Plans): • 2 connections: $20/month • 3 connections: $30/month • Each additional connection (up to 5 connections): +$10/month ➕ Add-Ons: • Video on Demand: +$5/month • Adult Content: +$5/month (Add-ons are priced per subscription, regardless of the number of connections) ⚠️ New subscribers or subscribers wishing to modify their current subscription must inform us of the desired number of connections, and any add-ons, before we can process payments or changes. 👉 If you need assistance selecting the best plan for your needs or have further questions, feel free to contact us!

👉 Unfortunately, at this time we don’t offer recurring billing. • You can set up recurring payments with Venmo, or Zelle. • You can also pay for your subscription up to 12 months in advance.

👉 No contracts! • Our service is month-to-month, so you can cancel anytime - No long-term commitments, hidden fees, or cancellation penalties. • You're free to start, stop, or resume your subscription whenever it suits you.

👉 Renewing with No Changes?:  • You can just send your payment - no need to contact us first. 👉 Making Changes to an Existing Subscription?:  • Before sending payment, contact us with the changes you're making.  • This helps ensure we process your payment correctly. ⚠️ Important:  • Zelle: Leave the payment memo line completely blank.  • Venmo: Use a food emoji ONLY (🍕, 🍔, 🍎, etc.) in the payment memo line.

👉 We send a Payment Confirmation message with your new subscription expiration date: • When you Subscribe. • When you Renew your Subscription. 👉 Your current subscription expiration date is listed on the app's home screen, in the bottom left hand corner

👉 If your subscription expires, your access to Live Channels and VOD will be paused until it's renewed. • Your Favorites & Saved Settings are saved for 7 days. • Your service will remain inactive until your subscription is reactivated. • You can reactivate your subscription anytime to restore full access.

👉 Yes. • You can refer a friend or relative to our services. ( If they subscribe and remain with us for three consecutive paid months, you’ll receive a free month of service added to your subscription) • Have them text us at (863) 276-5200 or • Message us with their Name & Phone #, and we'll send them an Info Pack.

👉 Devices should be properly restarted a minimum of 2 times per week. 🛠️ See our Customer Device and Network Maintenance & Troubleshooting Guide for details.

🛠️ Monthly Maintenance is essential to: • Keep your Device & Network running smoothly. • Avoid Buffering, Connection, EPG, & other issues BEFORE they happen. • Clear out temporary files and free up storage. • Ensure stable connections and app performance. • Keep everything up to date for the best experience.

👉 Yes. 👉 Restarting your Device, Modem, and Router(s) is often a quick and effective first step when experiencing issues. 👉 It can: • Refresh your internet connection. • Clear temporary glitches or memory issues. • Resolve common Buffering, Loading, or Connection issues. 👉 To Restart your Fire TV Device: 👉 To restart your Modem & Router(s):

👉 To Exit Our Apps: • Press the BACK button on your Fire TV remote repeatedly until you see the message: “Press again to exit” • Press the BACK button once more to confirm and exit the app.

👉 To Reset an app to it's Original Defaults:

👉 App updates aren’t frequent, but when one is released, it’s important to install it promptly to avoid service interruptions. • We notify all subscribers whenever a new update is available. • You can always find the latest version(s) of our app(s) on our website here:

👉 A VPN (Virtual Private Network) is not required to use our service, but it is highly recommended in certain situations - especially if your Internet Provider throttles IPTV traffic or blocks specific streams. 👉 Using a VPN can help: • Prevent buffering caused by ISP throttling • Bypass regional restrictions or blocks • Protect your privacy while streaming 👉 For the best experience, we recommend using a reliable, high-speed VPN. 👉 Some great VPNs are IPVanish, CyberGhost, ExpressVPN, NordVPN, & Norton.

👉 If you’re having an issue with a single channel or feed, please report it to us for repair. • Report channel or feed issues by Category & Channel Name, in the following format: Category / Channel Name ( e.g.: USA ENTERTAINMENT / USA AMC ) 👉 If you’re having an issue with All or Most channels or feeds: • Have you restarted your device recently? • Have you performed all 6 of the Maintenance & Troubleshooting steps, without skipping any? ⚠️ Contact us if you're still experiencing an issue after performing all 6 of the Maintenance & Troubleshooting steps, without skipping any.

👉 Common Causes: • Has your subscription expired? • If you have less than 24 hours remaining in your subscription and have logged out, you’ll need to renew your subscription to log back in. • Have you Restarted your device recently? • Have you performed all 6 of the steps in the ‘Customer Device and Network Maintenance & Troubleshooting Guide’? ⚠️ Important: • Performing your monthly Device Maintenance on a regular basis will help avoid performance issues. • Devices & Networks that aren’t properly maintained WILL experience Connection, Buffering & EPG issues. 👉 If you’re having an issue with a single channel or feed, please report it to us for repair. • Report channel or feed issues by Category & Channel Name, in the following format: - Category / Channel Name ( e.g.: USA ENTERTAINMENT / USA AMC ) • We’ll check the channel on our end. • If it’s streaming correctly, we’ll let you know. • If we experience the same issue, we’ll report it to the service owner and notify you. • If the issue is within one of our services, it’s usually resolved quickly. • If the issue is with an External Content Provider, the report will be forwarded to them for repair.

For A4dableTV Subscribers: For Bteocai Users .

👉 Our Customer Device and Network Maintenance & Troubleshooting Guide is designed to fix or identify any subscriber-end problems.

• Navigate from Fire TV HOME to: SETTINGS > APPLICATIONS > MANAGE ALL APPLICATIONS. • Select the app you want to uninstall, then click FORCE STOP. • Click CLEAR CACHE • Click CLEAR DATA, and confirm with OK. • Click UNINSTALL, then click CONFIRM. • Restart your Fire TV device.

👉 You can pause your subscription anytime by simply choosing not to renew. • Your subscription will stay on hold until you decide to reactivate it. • Favorites and Personal Settings will be saved for up to 7 days. (If you reactivate after 7 days, you’ll need to set them up again.)